Australian Bank Fires Employee After 25 Years, Replaces Her With AI She Helped Train

Kathryn Sullivan, who worked at Australia's biggest bank for 25 years, was made redundant after unknowingly training the AI chatbot that replaced her, illustrating the rising influence of automation on employment.

Sep 4, 2025 - 23:00
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Australian Bank Fires Employee After 25 Years, Replaces Her With AI She Helped Train
Kathryn Sullivan, who worked at Australia's biggest bank for 25 years, was made redundant after unknowingly training the AI chatbot that replaced her, illustrating the rising influence of automation on employment.

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